Contact Transito Limited — we're here 24/7
Whether you have a question about a booking, need a custom quote for a group journey, or want to discuss a corporate account, the Transito team is ready to help. We’re based in Leicester and serve passengers across the whole of Leicestershire — and we’re available around the clock, every day of the year.
The quickest way to book is through our online booking tool. For everything else — amendments, special requests, business enquiries, or just a question — reach us by phone, WhatsApp, or email using the details below.
Send us a message
How to reach us
Call or WhatsApp The fastest way to speak to someone. Our team is available 24 hours a day, 7 days a week including bank holidays. 📞 +44 7788 146989 WhatsApp messages are welcome — same number.
Email For non-urgent enquiries, invoice requests, corporate account applications, or written confirmation of a booking. We aim to reply within 2 hours during office hours. ✉️ info@transitoltd.co.uk
Office address Transito Limited 71–73 Moores Road Leicester LE4 6QR United Kingdom
Office hours Phone and WhatsApp: 24 hours a day, 7 days a week Email responses: Monday to Sunday, 8:00 AM – 10:00 PM Online booking: Available 24/7 at transitoltd.co.uk
Looking for a quick answer? Check these first
Many common questions are answered instantly through our booking system or in our FAQ section. Here are the most frequent reasons passengers contact us — and the fastest way to resolve each one.
I want to book a taxi
Use our online booking tool on the homepage or relevant service page. Enter your pickup and drop-off details, choose your vehicle, and confirm — it takes under 2 minutes and you’ll receive instant confirmation by email.
I need to amend or cancel an existing booking
Call or WhatsApp us on +44 7788 146989 with your booking reference. Alternatively, log in to your Transito account to manage your booking online.
I want a price for a journey
Use our instant quote tool — no registration required. Simply enter your pickup postcode and destination and you’ll see a fixed fare immediately. For group bookings, long-distance routes, or corporate accounts, contact us for a custom quote.
I'm a business looking for a corporate taxi account
We work with businesses across Leicester and Leicestershire, offering monthly invoicing, priority booking, and a dedicated account contact. Email us at info@transitoltd.co.uk with your company name and requirements and we’ll get back to you within one business day.
I have a complaint or feedback
We take all feedback seriously. Please email info@transitoltd.co.uk with the subject line “Feedback” and your booking reference. We’ll investigate and respond within 24 hours.